Property Management Specialist

优舍国际

Job Purpose

• To assist the HOD/ Line manager in his duties as well as specific duties as defined in the JD
• Submitting reports (snagging,assignments).

Key Responsibilities
• Conduct new tenant orientations, presentations and related communications
• Provide comfort to residents by interacting with them for timely assistance to resolve day to day issues.
• Maintain verbal and written communications with tenants
• Process maintenance requests and ensure maintenance work is completed accurately to the satisfaction of the tenant and as per time schedule.
• Prepare all related documents as instructed by Line manager.
• Direct performance of in house work force and monitor all works executed by contractors/Service Providers to ensure compliance with government regulations and residential property management standards.
• Proactive approach with problem solving abilities with tenants.
• Coordinate with the HOD/ Line Manager upcoming vacating units
• Maintain a data base for all property management operations.
• Coordinate inspections to ensure compliance with codes and safety regulations.
• Highlight and provide improvement ideas in the building to enhance the tenant’s experience.
• Handle difficult situations with tenants and address all issues and only escalate as a secondary resort